Privacy policy.

Privacy Policy

Effective Date: 09/2024

Southern Maine Skin Company ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services or visiting our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: We collect personal information that you voluntarily provide when you book an appointment, sign up for our newsletter, or communicate with us. This may include your name, contact details (such as email address and phone number), and payment information.

  • Health Information: In order to provide personalized services, we may collect health-related information, such as your skincare concerns, medical history, and any known allergies or sensitivities.

  • Usage Data: We may collect information about how you use our website, including your IP address, browser type, and pages visited. This helps us improve our services and enhance your experience.

2. How We Use Your Information

  • Service Provision: We use your personal and health information to deliver the services you request, tailor treatments to your needs, and ensure your safety and satisfaction.

  • Communication: We may use your contact information to send appointment reminders, respond to inquiries, and provide updates about our services, promotions, or events.

  • Payment Processing: Your payment information is used solely for processing transactions related to the services you receive. We do not store your payment details beyond what is necessary for transaction completion.

  • Improvement of Services: Usage data is analyzed to improve our website, services, and customer experience.

3. Sharing Your Information

  • With Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors or email marketing platforms. These providers are required to protect your information and use it only for the purpose of providing services to us.

  • Legal Obligations: We may disclose your information if required to do so by law or in response to legal processes, such as a court order or subpoena.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owners or operators.

4. Your Rights

  • Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

  • Data Deletion: You may request that we delete your personal information, subject to certain legal or contractual obligations that require us to retain it.

  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and collect information about how you use our site. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. Continued use of our services after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Southern Maine Skin Company
439 US Route 1, Kittery ME 03904
(207) 994-3958
info@somaineskinco.com

By using our services or visiting our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.